We inspect and ship all merchandise in factory manufactured condition unless stated or requested otherwise. Luna Furniture reserves the to right cancel any orders or delay the shipments for reasons including but not limited to manufacturer, carrier, stock, and/or cost-related issues on out-of-state orders without prior notice. Please attach photos of the damaged product to the email and keep the original packaging of the damaged merchandise as it is required for replacement. Therefore, please inspect the merchandise for damages or missing parts as soon as you receive your product(s). After 24 hours of delivery, no claims will be allowed. Please note that changes in inventory or delivery capacity, as well as unforeseen circumstances beyond our control, may delay the delivery of your order.ĭamaged products and missing pieces must be reported within 24 hours of delivery.The delivery date may vary depending on the availability of the products from vendor companies, destination, weather conditions, shipping volumes, and force majeure. Items that do not have this label will be back-ordered from the vendor after receiving your order. Items with the "IN STOCK" label are ready for delivery.However, after shipment, it usually takes 1 to 10 business days for Dallas, Fort Worth, Austin, San Antonio, Temple, Killeen, Waco, College Station, and Bryan areas & their surroundings, and 1 to 6 weeks for the other locations, including out-of-state addresses. The delivery date depends on the destination. We ship most items to other locations the next business day.We offer next-day delivery in the Houston area for most items. Next-Day Delivery is not available Sundays and Mondays. Please note that unforeseen circumstances beyond our control, such as changes in delivery capacity and shipping volumes, may delay the delivery of your order.Virginia Warehouse - Manassas, VA 20110 Maryland Warehouse - Beltsville, MD 20705 California Warehouse - Santa Ana, CA 92705 Likewise, in case of refusal of shipment or failure to comply with the delivery requirements attempted delivery, detention, and/or storage fees will be the sole responsibility of the consignee. ** In case of refusing or returning the shipment, the buyer will be charged a 30% restocking fee as well as two-way freight costs. ![]() Our family will enjoy this sofa for years to come and I have a pretty good feeling it will stand the test of time.Delivered in the Box: You’ll need to open the merchandise, bring it to your room of choice, assemble it, and discard all packaging materials. The price was also reasonable and competitive for the fabric type & quality as well. ![]() The sofa itself was in pristine condition and comfortable. Kevin and his team were friendly, clean, and efficient, which we really appreciated. We were anticipating how the sofa would come out and look in our living room and once again were even more impressed (if that's even possible!). On delivery day, Kevin called us to confirm the delivery window. After some more exploration, we closed out on the sofa purchase that same day and was promised delivery that very weekend. She gave us ample space to test out the sofa's firmness and specs, and we were really grateful for that balance of being not too hovering but also being attuned and checking in with our wants. We had a pretty specific vision in mind, and Janae guided us to the perfect fit right away. The moment we walked in, Janae was incredibly inviting and instantly touched base with us on what we were looking for in a sectional sofa. ![]() The furniture pieces also didn't really hold up over some time, so we were looking forward to our experience here at Contempo. To sum, we were simply wowed - everything from the initial interaction with Janae to the final purchase and delivery stage blew us away! My husband and I have purchased furniture online or at Living Spaces before, but our experiences usually felt impersonal and lackluster.
0 Comments
Leave a Reply. |
Details
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |